The Bad News Eradicator, a continuing Executive Action life-changing feature will show you how to avoid non-communication, debates, arguments, anger and contention in your speaking, writing and your life. This life-changing exercise begins with the eradication of negative language, phrases and statements.

Part 7 & 8 of 10 Areas For Your Serious Personal & Professional Consideration & Reflection. Start by changing your mindset and your entire philosophy of work.

Part 6 of 10 Areas For Your Serious Personal & Professional Consideration & Reflection. Start by changing your mindset and your entire philosophy of work.

The Bad News Eradicator, a continuing Executive Action life-changing feature will show you how to avoid non-communication, debates, arguments, anger and contention in your speaking, writing and your life. This life-changing exercise begins with the eradication of negative language, phrases and statements.

The Bad News Eradicator, a continuing Executive Action feature will show you how to avoid non-communication, debates, arguments, anger and contention in your speaking and writing. One of the most powerful strategies I teach is the eradication of negative language, phrases and statements.

The Agony of Decision author Fred Garcia is one of those amazing, extraordinary people we so rarely meet in our lives. Luckily, we met more than thirty years ago, in New York as he recruited me to teach in his Public Relations program at NYU.  It was the beginning of a career long relationship where we collaborate, associate, learn from each other, and shared or refereed clients to each other.

Ten areas for serious personal and professional consideration and reflection. First, change your mindset and your entire philosophy of work.

Dealing with victims remains among the least well-handled of all management activities. Here’s how your institution can appropriately respond when a victim-creating incident occurs.

Wherever there is conflict, confrontation and crisis, there is contention. In today’s Twitter, blogger and bloviator dominated world, working to resolve important issues, questions and decisions often begins very contentiously and ends only after one side is beaten and leaves the field; there is a mutual withdrawal, or mostly commonly, one side wins and the other side stays angry.

The weight of public communication on public officials is enormous compared to the communication requirements in private industry, even in the non-profit sector. It would appear America is entering an era of extraordinary change in the relationship of government to people. Changes and eliminations in programs and services, the handling of public crises in general, are gaining more scrutiny from more opinionated sources.